This website might have brought up some strong memories or images for you. Please take a moment, take a deep breath, and spend as much time here as you need to before returning to the site, or feel free to come back another time. If you need to speak to someone for immediate support, please call 1-855-242-3310.

Mental Health and Cultural Support

Mental Health Resources

Some people may be triggered by discussions and content related to Federal Indian Hospitals. Your well-being is important to us. If you require immediate support, please contact the Hope for Wellness Help Line at 1-855-242-3310 or at www.hopeforwellness.ca to access toll-free, 24/7 counselling and crisis intervention. These culturally-competent services are available in several dialects of Cree and Inuktitut, as well as Ojibway, French, and English. 

Additionally, access to trauma-informed cultural and emotional support services for those affected by Federal Indian Hospitals are provided through Indigenous Services Canada. Please visit their website for more information.

Cultural and Emotional Support Services

Indigenous Services Canada’s (ISC) Trauma-Informed Health and Cultural Support Program (TIHCSP) provides funding to Indigenous organizations across Canada to deliver mental wellness support services for First Nations, Inuit, and Métis people, regardless of Indigenous status or place of residence within Canada.
Who Can Access Services
Indigenous organizations provide trauma-informed, community-based cultural and emotional support services to: 

Community-Based Supports Available

Cultural Support Providers are Elders and Traditional Healers who are recognized and respected by their communities. Cultural Support Providers help clients safely explore and address issues related to intergenerational and childhood trauma. The type of support they offer depends on the needs of each individual and may include dialogue, ceremonies, prayers, and other traditional practices. 

Emotional Support Workers are trained and experienced community-based health workers and/or peer supports. Emotional Support Workers listen, talk with clients, and help them access tools, information, and resources. They create a safe, non-judgmental space where clients can express their feelings. They help clients feel heard, supported, and emotionally safe and assist with navigating health and support systems and may also refer clients to other available services when needed. 

How to Access Community-Based Services 

To access community-based cultural and emotional support services: 

  • Contact the ISC regional office or designated health authority offices in your province/territory to find the closest organization that provides these services (refer to the Indigenous Services Canada Regional Offices table below for toll-free phone numbers);
  • Walk into an organization that is funded to provide services; or, 
  • Reach out directly to a cultural support provider or emotional support worker that you may have met at an event, or who you have been referred to by another service provider.

Indigenous Services Canada Regional Offices

Region Phone Number (Toll-Free) Address
Alberta 1-866-495-6588 Canada Place, Suite 730 9700 Jasper Avenue Edmonton, Alberta T5J 4C3
Atlantic 1-866-414-8111 Maritime Centre, 18th Floor 1505 Barrington Street Halifax, NS B3J 3Y6
British Columbia (First Nations Health Authority) 1-866-913-0033 501-100 Park Royal South Coast Salish Territory West Vancouver, BC, V7T 1A2
Manitoba 1-866-818-3505 391 York Avenue, Suite 300 Winnipeg, MB R3C 4W1
Northern 1-866-509-1769 10 Wellington- Suite 1455 Sir Charles Tupper Building Floor 4C, Mailstop 6604C Gatineau, QC K1A 0H4
Ontario 1-888-301-6426 10 Wellington Suite 1455 Sir Charles Tupper Building Floor 4C, Mailstop 6604C Gatineau, QC K1A 0H4
Quebec 1-877-583-2965 2nd Floor Guy Favreau Complex East Tower 200 Rene Levesque Blvd West Montreal, QC H2Z 1X4
Saskatchewan 1-866-250-1529 Canada Place, Alvin Hamilton Building 1783 Hamilton Street, Room 098 Regina, SK S4P 2B6

Non-Insured Health Benefits (NIHB)

With respect to non-crisis related mental health support, some Indigenous people are eligible to receive up to 22 hours of mental health counseling through a program known as Non-Insured Health Benefits (NIHB). The following is an unverified list of Indigenous and non-Indigenous mental health care providers who indicate they work with NIHB. We neither endorse nor recommend these mental health practitioners and have provided their details for information purposes only. Please do your own research. Note: some of these practitioners may only offer remote services.